Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Area supervisor Cloud Kitchen FnB (Batam) di Asindo Berkat Sentosa kami kurasi dari JobStreet (kategori Teknologi & IT). Perhatikan lokasi kerja (Batam, Riau Islands) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
1. Multi-Unit Operations Management
Site Inspections: Conduct regular, unannounced audits across all assigned cloud kitchen units to ensure brand standards.
Inventory Control: Monitor food waste, ingredient stock levels, and supply chains to optimize food costs.
Facility Maintenance: Ensure all kitchen equipment (ovens, fryers, refrigeration units) are functional and serviced regularly.
2. Tech & Delivery Platform Optimization
Order Management: Monitor Key Performance Indicators (KPIs) on aggregator dashboards (e.g., GrabFood, GoFood, ShopeeFood) such as order acceptance rates and preparation times.
Driver Coordination: Streamline the driver pickup area to ensure smooth handovers and minimize driver wait times.
Tech Troubleshooting: Address system glitches with kitchen display systems (KDS) or internet connectivity immediately to prevent lost orders.
3. Food Safety, Quality, and Compliance
SOP Enforcement: Guarantee that standard operating procedures (SOPs) for food preparation and packaging are identical across all locations.
Hygiene Standards: Enforce strict food safety compliance (HACCP or local health department regulations) regarding temperature logs, sanitation, and pest control.
Packaging Integrity: Ensure food is packed correctly to preserve quality, temperature, and presentation during transit.
4. Team Leadership & Talent Management
Staffing: Hire, train, and schedule Kitchen Leads and line cooks for optimal shift coverage.
Performance Reviews: Evaluate kitchen staff performance and implement incentive or corrective action plans.
Cross-Training: Train staff to seamlessly handle multiple virtual brands operating from the same kitchen footprint.
5. Financial Performance & Reporting
P&L Accountability: Analyze cost of goods sold (COGS), labor costs, and operational expenses for each kitchen to hit profitability targets.
Data Analysis: Generate weekly and monthly reports on sales trends, high-performing brands, and operational bottlenecks for upper management.