Receptionist

Job Title: Remote Therapist Receptionist Location: Remote (EST) Employment Type: Full-Time About The Role Evolve Psychiatry is seeking a compassionate, organized, and customer-service-oriented Remote Therapist Receptionist to support our growing team of licensed therapists. This individual serves as the primary administrative point of contact for therapy patients, ensuring a seamless experience from initial inquiry through ongoing treatment. The ideal candidate is highly organized, empathetic, comfortable working in a fast-paced healthcare environment, and able to manage multiple priorities while maintaining exceptional patient care. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fully remote environment. Responsibilities: - Answer phone calls and route inquiries appropriately - Schedule, confirm and modify appointments using our EMR system - Verify insurance information and collect copays - Communicate efficiently with therapists, patients, and other staff - Handle sensitive information with discretion and confidentiality Qualifications: - Previous experience in a medical receptionist role working directly with therapists preferred - Experience in psychiatry or behavioral health - Proficient with electronic medical records and general computer skills - Strong organizational abilities and multitasking skills within a remote environment - Professional appearance/demeanor - Experience working in a fastpaced administrative environment - Strong computer proficiency Success in This Role:The Ideal candidate is someone who: - Enjoys helping patients and providing outstanding customer service. - Can confidently manage a high volume of phone calls and appointment scheduling. - Thrives in a fastpaced, remote environment. - Pays close attention to detail and follows processes consistently. - Communicates professionally with patients, therapists, and other team members. - Takes initiative and is comfortable solving problems independently. Why Join Us? - Be a part of a respected and growing psychiatry practice - Work in a collaborative, missiondriven environment - Competitive pay and benefits package - Make a meaningful difference in patients' lives everday

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