Job Description
Full details about the role and requirements
Yukerja Summary
The Ticketing Staff role at PT. ASIABLE INDONESIA (Come2indonesia.com) is curated from JobStreet (category Logistik & Supply Chain). Note the work location (Denpasar, Bali) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Do you love turning complex travel routes into seamless journeys? We are looking for a skilled Ticketing Staff to deliver flawless booking experiences and keep our travellers moving without a hitch.
If you thrive in a fast-paced environment and know the travel industry inside out, we want you on board!
Key Responsibilities:
Manage day-to-day tasks related to flight ticket sales and customer service.
Maintain communication with customers via email or phone, provide sales assistance, and ensure excellent customer experiences.
Smoothly manage itinerary changes, cancellations, and complex reissues while staying compliant with policies.
Maintain accurate, real-time records to ensure a seamless booking workflow from start to finish.
Qualifications and Skills:
Indonesian citizen with at least 3 years of experience in ticket sales, particularly flight ticket sales.
Good customer service skills with strong interpersonal and communication skills.
Knowledge of the travel industry and destinations across Indonesia.
Ability to work efficiently and effectively in a team.
Excellent organisational and time management skills.
Fluency in English and Indonesian.
Computer proficiency in ticketing systems and office software.