Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Mandarin Customer Service (Logistics/ Freight Forwading di Safround Logistics kami kurasi dari JobStreet (kategori Logistik & Supply Chain). Perhatikan lokasi kerja (South Jakarta, Jakarta) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Qualification :
1. America routing operator experienced and cargo wise system advance to recruitment.
2. Able to handle bookings and manage documentation for various sea liner companies, including EMC, COSCO, CMA, OOCL, MSK, MSC, WHL, ONE, YML, HPL, and HMM.
3. Possesses a strong understanding of booking procedures, charges, and regulations.
4. Fluent in business English and Mandarin
5. Minimum of 2 years of logistics experience.
Job Description :
1. Act as the key point of contact for internal and external customer service teams.
2. Receive, manage, and monitor shipment bookings, registrations, and process customer orders.
3. Create and verify transport with intermodals teams to ensure pickup and delivery of customer orders.
4. Ensure all documentation is completed accurately and to a high standard.
5. Utilize management systems to check shipment statuses.
6. Identifying and resolving incidents immediately to ensure a smooth and seamless customer experience.
7. In addition to day-to-day activities, you may be required to actively participate in projects to meet operational and customer service excellence.
Others:
1. Proficient in Mandarin (Verry Preferred) (??????????)
2. Proficient in English
3. Meticulous, organized, responsible, and communicative