Cafe Operations Staff

About the Institution

We are establishing a multi-gallery art and cultural center in Ubud as a long-term platform for exhibitions, research, and cultural exchange. The establishment will span approximately 5,000 sqm and include multiple exhibition spaces, public program areas, and supporting facilities. Currently in its pre-opening phase, the institution is building the operational, curatorial, and administrative systems required for a professional and sustainable art center. From the outset, we are committed to institutional standards in artwork handling, documentation, and governance. We believe that strong cultural institutions are built not only on vision, but on disciplined systems and responsible stewardship.

About the Role

The Café Operations Staff is responsible for supporting the daily operations of the café, ensuring that food and beverage service is delivered efficiently, and that the café environment is clean, organized, and ready to serve visitors. This role focuses on service execution, working closely with the café team to maintain smooth operations during daily service and peak periods. Operating within a shared commercial area alongside the retail shop, this role may support cross-deployment when needed, while ensuring that all café transactions and service procedures are followed correctly.

Key Responsibilities:

• Handling customer orders at the counter and coordinating order preparation and pickup in an efficient and organized manner

• Operating the café POS system and handling transactions accurately

• Coordinating with kitchen or bar staff to ensure timely preparation and delivery of orders

• Maintaining cleanliness and readiness of tables, service areas, and café environment

• Monitoring basic stock levels for service items and informing supervisors when replenishment is needed

• Supporting opening and closing procedures of the café

• Assisting in maintaining hygiene and food safety standards in the service area

• Handling basic customer inquiries related to menu and service

Minimum Qualifications:

• Diploma or vocational training in Hospitality, Food & Beverage, or related field

• Minimum 2 years of experience in café, restaurant, or food service operations

• Experience handling POS systems and customer transactions

• Basic understanding of food and beverage service standards

• Ability to maintain cleanliness and hygiene in service areas

• Strong communication and interpersonal skills

• Ability to work in a fast-paced environment and handle multiple orders

• Attention to detail in service delivery and order accuracy

• Willingness to work flexible hours, including weekends and holidays

• Intermediate English proficiency (written and verbal)

Starting Date: September 2026

Please submit your CV and short cover letter outlining your relevant experience and interest in this role. Only shortlisted candidates will be contacted.