Head of Supply Chain & Operations for a DTC supplement brands in Europe

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Our client is one of Europe's fastest-growing DTC supplement brands. They are building a world-class supply chain that scales, reduces costs, improves speed, and gives founders back their time. They need a leader who takes full ownership and solves operational challenges before they surface.

Duties are to take end-to-end control of our supply chain and build a system that runs independently—without daily founder involvement. You'll own everything from forecasting and procurement to logistics and 3PL management, with a clear focus on scalability, cost efficiency, and reliability.

Key Responsibilities

• Own end-to-end supply chain operations, including inventory forecasting, stock planning, and procurement.
• Manage supplier and factory relationships, with a focus on international (especially China-based) manufacturing partners.
• Oversee freight forwarding, customs coordination, and import processes.
• Lead 3PL operations and drive logistics performance improvements.
• Optimize costs and negotiate payment terms with suppliers and partners.
• Manage ERP systems and ensure clean, accurate reporting across all supply chain data.
• Design and implement systems that scale seamlessly as the business grows.

What Success Looks Like

• Products are always in stock—no stock-outs.
• Forecasting is accurate and reliable.
• Landed costs trend downward over time.
• Deliveries get faster and more consistent.
• Supplier relationships are strong and collaborative.
• Reporting is clean, timely, and trustworthy.
• The supply chain runs smoothly without founder intervention.

Requirements

Experience:

• Proven track record managing supply chains at scale.
• Background in DTC or eCommerce brands.
• Language: English (Required), Deutsch (Preferred)
• Deep experience with international logistics and China-based suppliers.
• Strong skills in inventory planning, procurement, and supplier negotiations.
• Hands-on experience with 3PL operations and ERP systems.
• Previous success leading teams and building operational infrastructure.

Mindset:

• You take ownership and move fast.
• You think in systems and stay calm under pressure.
• You back decisions with data and aren't afraid to challenge assumptions.
• You care deeply about quality and are available when the business needs you—weekends included when required.

Benefits

• Complete ownership of the entire Supply Chain function.
• Direct access and collaboration with the founders.
• Fast decision-making and minimal bureaucracy.
• Remote-first culture with flexibility.
• Real, measurable impact on company growth.
• The opportunity to build and lead a world-class Supply Chain organization from the ground up.

Originally posted on Himalayas