Job Description
Full details about the role and requirements
Yukerja Summary
The Solution Technical Support role at PT Global Solusindo Kompudata is curated from JobStreet (category Teknologi & IT). Note the work location (Central Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Core Requirements :
Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.
Good understanding of general IT concept
Server and cloud concepts
Software applications and system integration
Strong willingness and ability to learn new technologies and solutions independently.
Able to understand technical documentation, product manuals, and solution architecture.
Good communication and presentation skills.
Comfortable explaining technical concepts to both technical and non-technical audiences.
Able to conduct product demonstrations, presentations, and basic technical workshops.
Good analytical and troubleshooting skills.
Able to work with customers during both pre-sales and post-sales stages.
Willing to undergo training and obtain professional certifications provided by solution principals/vendors.
Good written and spoken English, particularly for understanding technical documentation and attending vendor training.
Preferred Qualifications :
1–3 years of experience in IT infrastructure, system integration, technical support, implementation, or pre-sales.
Experience dealing directly with enterprise or business customers.
Familiarity with technologies such as networking, servers, endpoint management, cybersecurity, cloud, virtualization, printing solutions, or enterprise software.
Experience preparing technical proposals, solution presentations, diagrams, or Proof of Concept environments.
Previous vendor certifications are an advantage.
Experience working with technology vendors, distributors, or system integrators is a plus.