Sales Aftersales Service (Valve and Pump)

About the role

This is a Technical Sales role focused on after-sales services for valve and pump products. You will achieve sales targets for repair, maintenance, testing, refurbishment, and spare parts while developing and maintaining relationships with existing customers and identifying new after-sales business opportunities.

Key responsibilities

• Achieve sales targets for after-sales services, including repair, maintenance, testing, refurbishment, and spare parts

• Develop and maintain relationships with existing customers and identify new after-sales business opportunities

• Conduct customer visits and understand technical and service requirements

• Prepare quotations and proposals, negotiate with customers, and follow up opportunities until closing

• Coordinate with Service/Workshop, Application Engineer, and Sales teams to deliver suitable technical solutions

• Handle customer inquiries, complaints, and service requirements effectively

• Monitor sales pipeline, customer activities, and after-sales revenue
  

About you

• Bachelor's Degree in Engineering, preferably Mechanical, Electrical, or Petroleum

• Minimum 3 years of experience in Technical Sales, After-Sales Service, or related roles, preferably in valve, pump, or industrial equipment

• Strong technical knowledge of valve and pump products, applications, and components

• Familiar with relevant standards and testing procedures such as API, ASME, ANSI, API 598, and API 6D

• Proven experience in sales, business development, customer relationship management, and achieving sales targets

• Good communication, negotiation, and problem-solving skills

• Fluent in English, both spoken and written

• Willing to conduct customer visits and business trips as required

• Preferably possess SIM A and a valid certificate of competency