QC Supervisor

Job Summary:

The QC Supervisor manufacturing leads the QC  team to ensure all manufacturing process, Quality of product are comply with customer specifications and industry standards like IPC-610, IPC-620 and IPC-J-STD-001.

Duties/Responsibilities:

• Supervise, train, and schedule daily activities for quality inspectors across incoming (IQC), in-process (IPQC), final (FQC), and outgoing (OQC) stages.

• Ensure inspectors perform duties in strict accordance with the Control Plan, engineering drawings, and specifications.

• Ensure all required QC resources (equipment, manpower, and documentation) are available for both New Product Introduction (NPI) and mass production.

• Make sure QC are performing inspection correctly and release the product on time

• Make sure all the defect/non-conformity  found by QC are proper containment actions

• Provide timely feedback to Quality Engineering (QE), Process Engineering (PE), and Production regarding non-conformities found in products, processes, or SOPs during inspections.

• Support QE in defect resolution and CAPA, participating in root-cause analysis (using 8D, 5-Why, or Fishbone methods) for internal non-conformances and customer complaints (RMA), and tracking corrective/preventive actions.

• Ensure all equipment and tools used by the QC team are properly calibrated and maintained.

• Support QE during the NPI process by assigning and coordinating QC personnel for required measurements and evaluations.

• Perform Layered Process Audits (LPA) to enforce strict adherence to Work Instructions (WI), ISO standards, and customer-specific requirements.

• Drive continuous improvement initiatives to optimize QC inspection workflows and production processes.

• Monitor line-wide production processes and conduct routine testing to detect and address potential defects at early stages.

• Collaborate with QE to ensure Ongoing Reliability Test (ORT) plans are fully executed on schedule.

• Partner with cross-functional teams to elevate product quality standards and enhance customer satisfaction.

Required Skills/Abilities: 

• Minimum of a Bachelor’s Degree in a Engineering discipline or equivalent 

• Minimum of 4 years of experience in a similar role

• Ability to work well in a team environment and individual

• Certified internal auditor of ISO 9001:2015 and IATF 16949:2016 

• Technical Skills: Knowledge of quality management systems (QMS), statistical process control (SPC), failure mode and effects analysis (FMEA), quality control plan and root cause analysis (5 Why and Fishbone diagram)

• Analytical Skills: Strong analytical and problem-solving skills, with the ability to diagnose systemic issues and implement corrective actions (8D methodology)

• Communication Skills: Excellent written and verbal communication skills for reporting, documentation, and collaboration. Excellent verbal, read and written communication skills in Indonesian and English language, Mandarin is a plus.

• Computer Proficiency: Proficiency in MS Office, Gmail, G-Sheet, G-Docs, Minitab applications and data analysis software. 

• Supervisory skill/ability.