Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Head of E-Commerce di PT Mee Home Intelligence kami kurasi dari JobStreet (kategori Retail & E-commerce). Perhatikan lokasi kerja (North Jakarta, Jakarta) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
About the role
Develop and build an online store from the initial stage (0–1), including marketplace setup, catalog organization, launch strategy, promotion, and sales development to achieve targets. Manage all operational aspects of the online store across Shopee, Lazada, Tokopedia, and TikTok Shop to ensure effective performance and target achievement.
Key responsibilities
Develop and build online store from initial stage (0–1), including marketplace setup, catalog organization, launch strategy, promotion, and sales development to achieve targets
Manage all operational aspects of online store across Shopee, Lazada, Tokopedia, and TikTok Shop to ensure effective performance and target achievement
Manage and ensure accuracy of product catalog, including product information, pricing, stock, photos, descriptions, and product variations
Plan and execute marketplace campaigns and promotions, including vouchers, flash sales, bundling, Payday, Double Date, and other promotional campaigns
Monitor and ensure smooth order processing, from stock, orders, payments, shipping, cancellations, to returns and refunds
Manage marketplace customer service, including answering inquiries, handling complaints, and providing quick and professional solutions
Monitor and analyze store performance, including sales/GMV, traffic, conversion rate, promotion effectiveness, and develop strategies to increase sales, conversion, and customer retention
Prepare daily, weekly, and monthly sales and marketplace performance reports with analysis and recommendations for sales improvement
Coordinate with Marketing, Warehouse, Packing, and Design teams, and support Live Shopping, Affiliate, KOL, and campaign activities to improve online store performance
About you
Minimum D3/S1 education, preferably in Administration, Marketing, Business, or related fields
Minimum 2 years of experience as E-Commerce/Marketplace Specialist or similar position, with experience building and managing online store from initial stage (0–1)
Understanding of marketplace platforms and operations such as Shopee, Lazada, Tokopedia, and TikTok Shop, from store setup, product and order management, promotion, to customer service
Understanding and experience using campaign features, vouchers, promotions, and marketplace advertising
Understanding of marketplace metrics such as GMV, Conversion Rate, CTR, CPC, ROAS, ACOS, and AOV, and ability to analyze sales data and prepare reports
Experience in consumer electronics, smartphone accessories, or similar industries is an added value
Proficiency in Microsoft Office, especially Excel, and ability to adapt to various digital applications and tools quickly and accurately
Meticulous, disciplined, responsible, proactive, with strong problem-solving and time management skills, able to work independently with full ownership of store performance and sales target achievement