Technical Sales Engineer

Job Overview:

We are seeking a dynamic and highly motivated Technical Sales Engineer with a background in Sales or Marketing to join our growing team. In this role, you will leverage your technical expertise to engage with clients, understand their needs, and provide cutting-edge solutions tailored to their requirements. You will be the bridge between our company and customers, ensuring the successful implementation of products and services, while driving business growth and maintaining strong client relationships.

Key Responsibilities:

Sales Support & Strategy:

• Collaborate with the sales team to develop sales strategies and identify new business opportunities within the electrical engineering market.
• Present technical solutions to potential customers, explaining the benefits and applications of products or services.
• Assist customers with product selection, configurations, and specifications, ensuring that solutions meet their needs.

Technical Expertise & Consultation:

• Provide technical support to customers during pre-sales and post-sales stages.
• Conduct product demonstrations and provide technical training to customers.
• Analyze customer needs and design tailored solutions based on technical requirements.
• Offer expert advice on the implementation, integration, and troubleshooting of products.

Customer Relationship Management:

• Build and maintain strong relationships with existing and potential clients.
• Act as the primary technical contact for customers, addressing inquiries, concerns, and product-related issues.
• Track project progress and ensure timely delivery and customer satisfaction.

Collaborative Teamwork:

• Work closely with the engineering and product teams to communicate customer feedback, ensuring product improvements and innovation.
• Prepare technical documentation, quotes, and proposals.
• Provide insights to help drive product development based on market trends and customer feedback.

Sales & Performance Metrics:

• Achieve sales targets and performance metrics set by the sales manager.
• Track and report on sales activities, technical issues, and customer feedback.

Required Qualifications:

• Bachelor’s degree in any Engineering course or a related field.
• Solid understanding of electrical, mechanical and/or, civil systems, circuits, and components.
• 0-3 years of experience in technical sales, engineering support, or related technical roles (entry-level candidates are encouraged to apply).
• Excellent verbal and written communication skills, with the ability to convey complex technical information to a non-technical audience.
• Strong interpersonal and relationship-building skills, with a customer-oriented mindset.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

Preferred Qualifications:

• Knowledge of specific product lines or industries (e.g., power systems, automation, renewable energy).
• Previous experience in the power plant industry/company.
• Previous exposure to project management or customer-facing technical roles.