Job Description
Full details about the role and requirements
Yukerja Summary
The Healthcare Associate – Customer Support role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE
Start your BPO career with us!
Are you passionate about helping people? Join our Healthcare Account and become part of a team that provides meaningful support to members and customers every day!
YOUR ROLE:
As a Healthcare CSR, you will:
- Handle inbound customer calls and inquiries
- Assist members with healthcare benefits, eligibility, and coverage
- Provide support for claims, billing, and healthcare services
- Help customers locate information about providers and services
- Resolve concerns professionally and efficiently
- Document customer interactions accurately
- Protect confidential customer and healthcare information
- Deliver excellent customer service with empathy and professionalism
QUALIFICATIONS:
- College Graduate with or without experience
- Completed 2 years in college with 6 months Customer service-related experience
- Excellent English communication skills
- Customer service-oriented and willing to help others
- Computer literate and comfortable using multiple systems
- Willing to work onsite
- Willing to work on a shifting schedule, including weekends/holidays when required
What We Offer:
- Competitive salary package
- Paid training
- HMO and healthcare benefits
- Government-mandated benefits
- 13th and 14th Month Pay
- 20% Night Differential Pay
- Life and Accident Insurance
- Career growth opportunities
- Incentives and employee rewards
Don’t miss the opportunity to start or grow your BPO career in the healthcare industry!
Apply now and take the next step toward a rewarding career!